Refund Policy
Thank you for purchasing a digital product from UnivPLR.
Paddle acts as the authorised reseller and Merchant of Record for purchases made through our website. Refunds are handled in accordance with Paddle’s Refund Policy and applicable consumer protection laws.
Refund Eligibility
Unless required by applicable law, purchases are generally non-refundable and non-exchangeable.
Refunds may be available where required by applicable consumer protection laws, where a product is not as described, is faulty, or is not fit for its intended purpose.
For eligible transactions, refund requests must be submitted within the applicable refund period.
For customers in the European Union, European Economic Area, Switzerland, and the United Kingdom, applicable consumers may have a 14-day statutory right to withdraw from certain digital content transactions. This right may not apply once digital content has been downloaded, accessed, streamed, or otherwise used where the customer has expressly consented to immediate delivery and acknowledged the loss of the withdrawal right.
For customers in other countries, applicable statutory refund and withdrawal rights will apply according to local law.
Technical or Product Issues
If you experience a technical problem that prevents you from accessing or using your purchased product as described, please contact us so we can attempt to resolve the issue.
Where a material technical or product defect cannot be resolved, you may be entitled to a refund in accordance with applicable law and Paddle’s Refund Policy.
How to Request a Refund
To request a refund, please contact us at:
Email: contact@univplr.com
Please include your order number and the email address used to complete the purchase.
Refund requests will be reviewed in accordance with the applicable refund rules and Paddle’s Refund Policy.
If a refund is approved, it will normally be processed using the original payment method where possible.
Fraud and Refund Abuse
Refunds may be refused where there is evidence of fraud, refund abuse, or other manipulative behaviour, subject to applicable law.
For complete details regarding refund eligibility and applicable refund periods, please refer to Paddle’s Refund Policy.
Last updated: August 2026